Help Center
Frequently Asked Questions
Find answers to common questions about our products, shipping, and policies.
What is South of Kanto Wholesale?
South of Kanto Wholesale is our B2B program built for card shops, online retailers, breakers, vendors, livestream sellers, and other qualified resellers.
We specialize in authentic international Pokémon products, including Japanese, Chinese, Korean, and other products sourced through our established network.
Our goal is simple: make international product easier for retailers to source.
Are the products on the wholesale website actually in stock?
Yes.
Everything available for purchase through South of Kanto Wholesale is physically in our inventory and ready for fulfillment.
We do not list products based on anticipated shipments, supplier availability, or expected allocations.
If it's listed, it's here.
Who can open a wholesale account?
Wholesale accounts are intended for businesses purchasing products for resale, including card and game stores, online retailers, collectibles vendors, breakers, livestream sellers, and other qualified resale businesses.
South of Kanto reserves the right to approve or decline wholesale applications at our discretion.
Do I need a resale certificate?
Wholesale customers may be required to provide a valid resale certificate or other business documentation during the account approval process.
Customers requesting tax-exempt purchasing must have the appropriate documentation on file before sales tax can be removed from qualifying orders.
Is there a minimum order requirement?
No.
South of Kanto Wholesale has no minimum order requirement. Whether you need a single box to fill a gap on your shelf or you're restocking your entire international selection, you can order what makes sense for your business.
Do I have to purchase full cases?
Yes and no.
Products can be purchased in the quantities you need.
Full cases may be available when inventory allows, but purchasing by the case is never required unless a particular product is specifically listed as a case-only product.
Do you offer volume based discounts?
We do not currently offer volume-based pricing.
Our goal is to provide straightforward, competitive wholesale pricing from the first unit. You don't need to hit a certain quantity, order threshold, or spending tier to access our listed wholesale price.
The price you see is the price you pay.
I need a large quantity of a product. Can I contact you?
Absolutely.
While we do not offer volume-based pricing, we're happy to discuss availability if your business needs quantities beyond what are currently listed on the website.
We may also be able to provide information about anticipated restocks or recurring availability.
Contact our wholesale team at wholesale@southofkanto.com
Why do wholesale prices change?
The international collectibles market can move quickly.
Our acquisition costs can be affected by product availability, international market prices, currency exchange rates, shipping expenses, import costs, and replacement costs. Because of this, our wholesale prices may change as market conditions change.
The price displayed when your order is placed is the price of your order. We do not provide retroactive price adjustments if the market price of a product later increases or decreases.
Are South of Kanto Wholesale products authentic?
Absolutely.
South of Kanto stands behind the authenticity of every product we sell.
Our inventory is sourced through established suppliers and business relationships, and we guarantee the authenticity of products sold through South of Kanto Wholesale.
Authenticity isn't an upgrade. It's the baseline.
Where do your products come from?
Our inventory is sourced through a network of established suppliers and business relationships in the United States and international markets.
Our supplier relationships and specific sourcing information are proprietary and are not disclosed.
How quickly will my order ship?
Our goal is to process and ship wholesale orders as quickly as possible.
Most orders are expected to ship within 1–2 business days. Exceptionally large orders or periods of unusually high order volume may require additional processing time.
Delivery time after shipment depends on the carrier, service selected, destination, and circumstances outside of South of Kanto's control.
Where do wholesale orders ship from?
Wholesale orders are fulfilled by South of Kanto in Jonesboro, Arkansas.
The international journey has already happened by the time you order from us. You're purchasing inventory that's already stateside and ready to move to your business.
Can I pick up my wholesale order locally?
At the moment, no. In the very near future, yes.
A retail location is coming soon. When it opens, local pickup will be available in Jonesboro, Arkansas. Select local pickup during checkout when available, and we'll notify you when your order is ready.
Orders must be placed through the wholesale website before pickup.
Can I reserve inventory?
Generally, no.
Inventory is sold on a first-paid, first-served basis. Adding an item to your cart does not reserve it or guarantee availability until checkout has been successfully completed.
Can products sell out?
Yes.
Because every product listed on South of Kanto Wholesale represents inventory we physically have, available quantities are finite.
Popular products may sell through quickly.
Can I preorder upcoming products?
No.
South of Kanto Wholesale is built around in-stock inventory.
We do not currently offer wholesale preorders. Products become available for purchase only after inventory is physically in stock and ready for fulfillment.
It's one of the fundamental promises of our wholesale program:
If it's listed, it's here.
Can South of Kanto limit how much of a product I purchase?
Yes.
Although there is no minimum purchase requirement, South of Kanto reserves the right to establish maximum purchase quantities for certain limited-supply or high-demand products.
Any applicable purchase limits will generally be displayed on the product listing.
Do you guarantee my resale margin?
No.
Collectibles are market-driven products, and market prices can change rapidly.
South of Kanto provides wholesale pricing, but each customer is responsible for determining whether a product and its current price make sense for their business.
We cannot guarantee the future market value, resale price, sell-through rate, or profitability of any product.
Do you require an MSRP or minimum advertised price?
Unless specifically stated for a particular product, wholesale customers are responsible for determining their own resale prices.
Can I use South of Kanto retail discount codes or rewards on wholesale orders?
No.
Wholesale pricing operates separately from South of Kanto's consumer-facing programs.
Retail discount codes, rewards, affiliate discounts, promotional offers, store credit, and similar consumer incentives cannot be applied to wholesale purchases unless specifically stated otherwise.
What is your return policy for wholesale orders?
Due to the nature of collectible products and fluctuating market prices, wholesale orders are final sale except in circumstances involving an incorrect shipment, missing merchandise, or eligible damaged or defective merchandise.
If there is a problem with your order, contact South of Kanto promptly after delivery.
Please retain the original shipping materials and provide photographs of the shipment, packaging, shipping label, and affected merchandise when requested so that we can investigate.
What if something is missing or incorrect in my order?
Contact us as soon as possible.
We'll review the order and work to correct verified fulfillment errors.
For this reason, we strongly recommend inspecting wholesale shipments shortly after delivery and contacting us promptly if something doesn't look right.
What if my shipment is lost or damaged in transit?
Contact South of Kanto as soon as possible.
We will work with the applicable shipping carrier to investigate eligible lost or damaged shipments.
Please retain all packaging, shipping materials, photographs, and other relevant documentation until the issue has been resolved. Carrier and shipping insurance terms may apply.
What happens if the market price drops after I order?
Your original purchase price remains unchanged.
Trading cards and collectibles can experience significant market fluctuations in either direction. South of Kanto does not provide refunds, credits, or price adjustments because a product's market value changes after an order has been placed.
Likewise, if a product increases in value after your purchase, your original purchase price will not be increased.
The price you pay is the price you pay.
Can my wholesale account be suspended or terminated?
Yes.
South of Kanto reserves the right to suspend or terminate wholesale privileges for circumstances including fraud, abuse of the wholesale program, unauthorized use of tax-exempt status, excessive payment disputes or chargebacks, providing false business information, or violations of our Wholesale Terms & Conditions.
If there is ever an issue with an order, we encourage customers to contact us directly so we have an opportunity to resolve it.